Cookie Policy

Understanding Our Cookie Usage

This policy explains how we use cookies and similar technologies to enhance your experience on our website.

We use cookies to improve functionality, analyse usage, and personalise your experience while respecting your privacy choices.

What Are Cookies?

Cookies are small text files stored on your device when you visit websites.

They help websites remember your preferences, login status, and browsing behaviour to provide a better user experience.

Types of Cookies We Use

We categorise our cookies based on their function and purpose:

Essential Cookies

Required for basic website functionality including security, navigation, and form submissions.

These cookies cannot be disabled as they are essential for the website to function properly.

Functional Cookies

Remember your preferences and settings to provide a more personalised experience.

These cookies enhance usability but are not essential for basic functionality.

Analytics Cookies

Help us understand how visitors interact with our website to improve performance and content.

These cookies collect anonymous usage statistics and do not identify individual users.

Marketing Cookies

Used to deliver relevant content and track the effectiveness of our marketing campaigns.

These cookies may track your browsing across different websites to build a profile of your interests.

How We Use Cookies

Our cookies serve several important functions:

  • Maintaining your login session securely
  • Remembering your language and display preferences
  • Understanding website usage patterns and popular content
  • Protecting against fraudulent activity and security threats
  • Optimising website loading speed and functionality

Third-Party Cookies

Some cookies are set by third-party services we use for analytics, security, and functionality.

These services have their own cookie policies which govern how they collect and use data.

Your Privacy Rights

Depending on your location, you may have specific rights regarding cookies and personal data:

Australian Privacy Rights

Under Australian privacy law, you have rights regarding your personal information:

  • Right to access personal information we hold about you
  • Right to withdraw consent for optional cookies
  • Right to object to certain types of data processing

International Visitor Rights

Visitors from certain jurisdictions may have additional rights:

  • Right to know what personal information is collected
  • Right to request deletion of personal information
  • Right to opt out of certain data processing activities

Data Subject Rights

You have the following rights regarding your personal data:

  • Access to information about data processing activities
  • Correction of inaccurate or incomplete data
  • Data portability where technically feasible

Managing Your Cookie Preferences

You have several options for controlling cookies:

Browser Settings

Most browsers allow you to view, manage, and delete cookies through their settings menu.

Website Preferences

Use our cookie preference centre to customise which cookies you accept.

Opt-Out Tools

Industry opt-out tools are available for advertising and analytics cookies.

Disabling certain cookies may affect website functionality and your user experience.

Cookie Duration

Our cookies have different lifespans depending on their purpose:

  • Session cookies are deleted when you close your browser
  • Persistent cookies remain until their expiry date or until manually deleted

Policy Updates

We may update this cookie policy periodically to reflect changes in our practices or legal requirements.

Contact Information

For questions about our cookie policy or to exercise your rights, please contact us using the information provided on our contact page.

Email us at contact@frilanovexa.com

Call us at +61-430-746-213

Level 15, 1 Collins Street, Melbourne VIC 3000

Last updated: September 6, 2025